Case Study – Richmond Adult Community College: A step change in business efficiency and responsiveness

Drew Burn’s view is that improving ‘back office’ systems has given Richmond Adult Community College (RACC) the ability to respond positively to a changing landscape for adult learning and a more difficult financial climate. Read how RACC has successfully driven down transaction costs and improved the learner experience in this recently published case study on the Excellence Gateway.

RACC Case Study

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