Harrow’s Adult Community and Family Learning Service has adopted a whole organisation approach to accessibility. Tutors and staff follow a development programme that gives them the confidence, knowledge and access to advice to enable them to support all learners. “Accessibility is incredibly important to us as an organisation,” says Harrow’s Adult and Community Learning Programme Development Officer, Karen Bhamra,
“It has helped shape who we are, the type of employer we are and the models of disability that we use to deliver our services.”
An important part of making Harrow’s accessible policy happen is the provision of online resources accessible to both learners and tutors. Read more about Harrow’s approach and look at some of their online resources in the latest RSC London case study for the Excellence Gateway.